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Coaching and Mentoring Training

In today’s environment of changing technology and evolving organisations, coaching can create a strong competitive advantage. It provides options for continuous learning and develops staff to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource – your people – for the long-term benefit of the organisation.

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Coaching and Mentoring Training

Coaching and mentoring is increasingly becoming one of the most sought after and important skills for anyone in a work environment. This is a must skill for every manager . The days of direct commands from managers to their employees are long gone. It is important we inspire and guide our employees to realise their abilities and discover their power and responsibilities. This is why any successful company is now deeply interested in formal and informal coaching carried out continuously in the workplace.

Coaching and mentoring are two of the most important skills in the arsenal of any leader. They can be used to drive growth and therefore better results from yourself and others, and can also aid individuals in overcoming struggles and barriers to progress.

This course  will provide learners with an understanding of coaching and mentoring in the workplace, as well as various coaching models, and how to use it to maximise results and the personal and professional development

The aim of this Coaching and mentoring training is to provide participants with an understanding of the theory and practice of people development through mentoring and coaching.Participants will understand the role of mentoring in supporting and guiding individuals to achieve outcomes and the benefits of creating a coaching culture within transition programmes. Participants will explore the values, behaviours, skills and capabilities that will enable them to understand and develop themselves and others

Mentoring and Coaching Outcome

  • Establish rapport with others as a precursor to effective coaching and mentoring;
  • Seek out and establish relationships with mentors to enhance their own performance;
  • Why feedback and coaching matter to the organization, the supervisor and the employee
  • Understanding the differences between tasks, standards, expectations and goals
  • Using Bloom’s Taxonomy of Learning and the ADD approach (Analyze, Design, Develop) to develop effective coaching strategies
  • What adult learning principles are and why they are essential to use in feedback and coaching
  • Build effective mentoring relationships within their virtual teams;
  • Put into practice core coaching skills of building trust and rapport, effective listening, establishing goals and well-formed outcomes, identifying and enabling resources for success;
  • Four essential coaching skills: diagnostic listening, strategic questioning, wisdom sharing and giving effective feedback
  • Identifying the most important traits needed to be an effective coach
  • Understanding employee communication styles, learning styles and motivation

 Learning Objective

  • Employ coaching principles in your environment and maximize others’ efficiency
  • Use the GROW model to coach, question and guide a coachee
  • Ask questions to maximise the efficiency of the coaching session, raise awareness and open up new possibilities
  •  Influence others through understanding basic human needs
  • Provide effective feedback to coachees and overcome any potential resistance

What is the target audience?

  • Senior managers who are unlikely to benefit from conventional training courses
  • managers who need the space to develop or improve new or existing skills
  • those on a ‘fast track’ career programme •staff who need to focus more on their career paths
  • managers who have reached a career plateau and want to progress, but do not know how to
  • anybody developing a new career
  • staff or managers who want to change career direction
  • employees returning to work after a career break
  • staff wanting to improve their skills and abilities
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Benefits Of Coaching Mentoring

— 28 February 2017

  • Develop an understanding of the role and nature of mentoring
  • Utilise mentoring skills to reflect on own performance and learn key listening & questioning techniques
  • Understand how to organise mentoring activities and plan for effective mentoring sessions
  • Reflect on own performance and define the goals, progress and actions required

Benefits for employers

  • Gives employees the skills and knowledge to develop effective mentoring practice within their own roles and responsibilities
  • Develops a mentoring culture in your organisation by introducing key mentoring skills and techniques

Style and Structure/ Teaching methods

This module usespresentations, hands on practical exercises and group discussions to enable delegates to appreciateand experience the value and practiceof excellent mentoring and coachingin transition programmes.

Coaching and Mentoring
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20 hours


Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed
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