Crisis Leadership For small business focuses on developing crisis leadership skills specifically for small businesses. It will teach you how to assess the situation, make tough decisions, communicate with stakeholders, and adapt your business model to changing circumstances. By covering practical approaches to managing financial strain, protecting your workforce, and maintaining customer relationships, this course helps small business leaders create a crisis management plan and develop the mindset to lead with confidence in times of uncertainty.
- 60% of Small Businesses Close Within Six Months of a Crisis: According to a report by the U.S. Small Business Administration (SBA), 60% of small businesses fail within six months following a major crisis. This emphasizes the importance of effective crisis leadership to ensure survival.
- 78% of Consumers Trust Companies That Communicate Well During a Crisis: A study by the National Center for Crisis Management shows that clear and empathetic communication during a crisis increases consumer trust and loyalty, making effective crisis communication crucial.
Benefits to Individuals
Enhanced Crisis Management Skills:
You’ll Learn how to handle emergencies and unexpected challenges with confidence and efficiency.
Improved Decision-Making Under Pressure:
Develop the ability to make critical decisions quickly while minimizing risks during a crisis.
Stronger Leadership Qualities:
Gain the skills necessary to lead effectively in difficult times, maintaining morale and trust within your team.
Increased Resilience:
Develop a resilient mindset that will help you bounce back stronger from crises and adapt to change
Benefits to Organizations
Business Continuity:
Learn strategies to ensure your business can continue to operate and thrive, even during crises, protecting your bottom line.
Employee Retention and Morale:
By leading with empathy and support, you’ll maintain employee trust, reduce turnover, and ensure your team remains motivated.
Better Crisis Preparedness:
Equip your business with a crisis management plan that can be implemented quickly, reducing confusion and chaos during a crisis.
Customer Loyalty:
Learn how to maintain strong relationships with customers and stakeholders during tough times, ensuring continued loyalty and trust.
our clients loves us
The training opened up grey areas and shed more light on them.
Olawale Kayode
Engineer
For me it was actually an eye opener, the knowledge and information was a life changing one.
Okosury Osaze
Engineer
It gives me better understanding on how to deal with people and the goal of a business.
Yusuf Sherri
Marketing
Course Overview
Course Outlines
In times of crisis, strong leadership is essential to guiding a small business through uncertainty and preserving its long-term viability. Crisis Leadership for Small Businesses is a course designed to equip small business owners, managers, and leaders with the skills and strategies necessary to lead effectively during a crisis. Whether it’s economic downturns, health emergencies, natural disasters, or unforeseen operational disruptions, this course provides actionable insights to help small business leaders navigate through crises, maintain resilience, and ensure the survival and recovery of their organizations.
✅ Module 1: Introduction to Crisis Leadership
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- Defining crisis leadership and its significance for small businesses.
- The difference between crisis management and crisis leadership.
- The characteristics of effective crisis leaders: emotional intelligence, decision-making, adaptability.
- Key principles for leading through uncertainty and chaos.
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✅ Module 2: Assessing and Responding to a Crisis
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- How to quickly assess the impact of a crisis on your business.
- Identifying immediate priorities and actions needed to stabilize operations
- The importance of remaining calm and making informed, rational decisions.
- Setting short-term goals and creating a response strategy.
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✅ Module 3: Communication Strategies During a Crisis
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- Best practices for internal communication with employees and external communication with customers, suppliers, and stakeholders.
- How to deliver difficult news with empathy and transparency.
- Using communication tools effectively (email, video conferencing, social media) to maintain contact and provide updates.
- Crafting key messages to reduce uncertainty and maintain trust.
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✅ Module 4: Financial Management During a Crisis
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- Managing cash flow and cutting non-essential expenses to ensure financial stability.
- How to secure emergency funding, grants, or loans for small businesses.
- Protecting key assets and evaluating which parts of the business need immediate attention or adjustment.
- Creating a financial contingency plan for various crisis scenarios.
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✅ Module 5: Leading and Supporting Employees During Crisis
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- Strategies for maintaining employee morale, trust, and productivity during times of uncertainty.
- How to provide emotional support and ensure employees feel valued and heard.
- Remote work and flexible working arrangements during crises (e.g., pandemics, natural disasters).
- How to avoid burnout and lead with empathy and resilience.
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✅ Module 6: Managing Stakeholder Relationships
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- How to maintain positive relationships with key stakeholders (investors, customers, suppliers, partners).
- Strategies for stakeholder engagement during a crisis to maintain trust and support.
- Negotiating terms with creditors, suppliers, and partners to ensure business continuity.
- How to manage customer expectations and maintain loyalty during turbulent times.
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✅ Module 7: Developing a Crisis Management Plan
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- The components of a comprehensive crisis management plan: risk assessment, action steps, roles, and responsibilities.
- How to prepare for different types of crises (economic downturns, supply chain disruptions, health emergencies).
- Conducting regular risk assessments and crisis simulations to stay prepared.
- How to ensure business continuity planning is a part of everyday operations.
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✅ 8. Module 8: Recovery and Rebuilding After a Crisis
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- Strategies for business recovery and returning to normal operations after a crisis.
- How to assess the long-term impact of the crisis on your business and make necessary adjustments.
- Building a culture of resilience and flexibility to handle future challenges.
- Re-engaging customers, rebuilding brand reputation, and regaining market share.
join the success
These are just a few of our successful clients
🌟 Why Choose Leadpoint Academy?
At Leadpoint Academy, we go beyond traditional training and coaching—we ignite transformation. Our world-class programs empower professionals, leaders, and organizations with cutting-edge skills, strategic insights, and a success-driven mindset to excel in today’s dynamic world.
With globally recognized certifications, expert-led coaching, and an innovative learning experience tailored for real-world impact, we don’t just teach – we empower you to lead, innovate, and thrive.
Join us and take the lead in your career, business, and life with strategies that drive measurable success.
🌟 What Sets Leadpoint Academy Apart?
✅ World-Class Expertise – Learn from top industry leaders, executive coaches, and global experts.
✅ Flexible Learning Options – Choose online, in-person, or hybrid training to suit your schedule.
✅ Results-Driven Approach – Our programs focus on real-world impact, measurable success, and transformation.
✅ Exclusive Networking – Connect with high-achieving professionals, business leaders, and HR experts.
✅ Custom Corporate Solutions – Tailored training for companies seeking high-performance teams and leadership excellence.
Your questions answered
Common questions
Q1: Who should take this course?
This course is ideal for small business owners, entrepreneurs, managers, and leaders who want to learn how to lead their organizations through a crisis, handle challenges effectively, and ensure long-term business survival.
Q2: Do I need prior experience in crisis management or leadership?
No, this course is designed for both beginners and individuals with some leadership experience. It covers essential crisis leadership skills that can be applied to various types of crises.
Q3: How will this course help me lead my small business during a crisis?
You will learn practical strategies for assessing and responding to a crisis, managing finances, communicating with stakeholders, and leading your team. This will help you navigate difficult times with confidence and minimize the negative impact of the crisis.
Q4: How do I apply what I learn in this course to real-life situations?
The course includes real-world case studies and practical tools that you can immediately apply to your business. You’ll also create a crisis management plan that can be adapted to different crisis scenarios, ensuring you’re prepared for the future.
upcoming workshops
This course will equip you with the tools and strategies you need to lead effectively during times of crisis, protect your business, and build resilience for the future. Let me know if you’d like to adjust any details or need more information!
Join a workshop
We would love to speak with you.
Feel free to reach out using the below details.
Get in Touch
- 08033596025
- mails@leadpointacedemy.com
Address
- Plot 16,Odeniran Close,Off Opebi Link Bridge,Opebi,Ikeja,Lagos State
Hours
- Mon-Fri 9:00AM - 5:00PM
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